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These terms set out how 999apk operates your account, handles your data, and what you can expect from us when something needs to be resolved. Access and eligibility depend on local law and are available where local law permits.
999apk operates under a jurisdiction-dependent framework, meaning the terms that apply to your account are shaped by the laws of the region where you access the platform. Where local law permits, your account gives you access to the lobby, wallet functions, and support channels described on this site. We do not make claims about legal standing in regions where access is restricted or unclear — if you are unsure whether the platform is available to you, check the eligibility notice shown during account registration. Your wallet activity, including deposits made via JazzCash, Easypaisa, or Raast, is recorded in your account transaction history and is subject to the terms accepted at the time of each transaction. We retain transaction records in line with standard data retention practice and applicable local requirements. Any change to these terms will be communicated through your account dashboard before it takes effect. Continued use of the account after a policy update constitutes acceptance of the revised terms. If you have a question about how a specific term applies to your situation, the support team is the right place to start.
Wallet context chip
Wallet context chip
Wallet context chip
Payment context chip
Payment context chip
Not every part of your experience falls under the same policy section. Here is how the scope breaks down across the four main areas of your account.
Login, registration, and session management are covered directly by this policy. Steps shown during account creation — including identity verification fields — are part of the access terms you accept when you open an account.
Deposits and withdrawals processed through JazzCash, Easypaisa, Raast, Bank Transfer, or Debit Card are subject to the transaction terms displayed at the point of each action. Your account dashboard shows the current record of all wallet activity.
Game content supplied by studios in our lobby — including titles from JDB, Microgaming, Joker, Bigtime Gaming, Spadegaming, and PlayStar — is governed by the content terms of each provider. We make that content available; the provider sets the game rules.
Payment processors, identity verification services, and any external links you follow from this site operate under their own terms. Our policy does not extend to those third parties, and we are not responsible for their practices.
You have practical options when it comes to your account data and how we hold it. Reviewing your transaction history is straightforward — open your account dashboard after login and the full record is there, including wallet credits and payment method entries. If any account detail is incorrect, such as a contact number or linked payment method, you can update it directly from the account settings page. For questions that go beyond self-service — a data query, a request to understand what we hold, or a concern about how a term applies to your account — the support team handles these directly. Raising a question does not require you to close your account or take any other action first. We aim to respond to policy-related queries through the same support channels used for account help, and the current contact paths are shown in the support section below.
Your full transaction history and account activity are visible in the dashboard after login. No separate request is needed to access your own records.
Update contact information, linked payment methods, or account preferences directly from the settings page inside your account.
If a term is unclear or you want to know what data we hold, contact support through the channels listed below. You do not need to take any other action before asking.
For changes that go beyond self-service settings — such as a data correction or account-level request — submit the request through support and we will confirm the steps required.
For any policy-related question, the fastest path is through the support channels linked to your account. Each route below connects you to the same team.
Open the chat widget from any page while logged in. Policy questions, account queries, and data requests are all handled here.
Send your query to the support address shown in your account settings. Include your registered contact detail so we can locate your account quickly.
The help section inside your account covers common policy questions with step-by-step answers. Check there first for faster resolution.
We keep your account data only as long as it is needed for the purpose it was collected — transaction records, account verification details, and session data each have their own retention period aligned with standard practice and applicable local requirements. You can request a summary of what we hold by contacting support.
Account and transaction data is retained for the period required by applicable local rules. When that period ends, data is deleted or anonymised. The current retention schedule is available on request through support.
We use cookies to keep your session active, remember your account preferences, and understand how the lobby is used. You can manage cookie settings through your browser. Disabling certain cookies may affect how the account functions.
Your account is protected by the credentials you set at registration. We do not store payment credentials directly — transactions via JazzCash, Easypaisa, or Raast are handled through the respective payment rails. If you suspect unauthorised access, contact support immediately.
To request a correction to data we hold, or to ask about how a specific policy applies to your account, reach out through live chat or email. We confirm receipt and respond through the same channel.
These are the questions we hear most often about how our policy works and what it means for your account.
Access and eligibility depend on local law and are available where local law permits. If the platform is accessible in your region, these terms apply to your account from the point of registration. The eligibility notice shown during sign-up reflects the current access position for your location.
We hold the details you provided at registration, your transaction history including JazzCash, Easypaisa, and Raast activity, and session data tied to your account. You can view your transaction record in the dashboard after login, and request a broader data summary through support.
Most account details — contact number, linked payment method, preferences — can be updated directly from the settings page inside your account. For changes that require verification or are not available in self-service, contact support and we will confirm the steps.
Retention periods vary by data type. Transaction records are kept for the period required by applicable local rules. Session and preference data is held for a shorter period. When the retention period ends, data is deleted or anonymised. Contact support to ask about a specific data type.
Any update to these terms is communicated through your account dashboard before it takes effect. Continuing to use your account after the effective date of a change means you accept the updated terms. If you have a question about a specific change, support can explain what it means for your account.
Live chat is the fastest route — open it from any page while logged in. You can also email support using the address in your account settings. For common questions, the help section inside your account may have the answer without needing to contact the team directly.